Telkom Consumer Request for Contract and Service Cancellation Form: A Guide
If you are a Telkom customer and need to cancel your services or contract, there is a Telkom consumer request for contract and service cancellation form that you can use. This form streamlines the process for customers who need to cancel their services or contracts. In this guide, we will discuss how to access and use the Telkom consumer request for contract and service cancellation form.
Accessing the Telkom Consumer Request for Contract and Service Cancellation Form
To access the Telkom consumer request for contract and service cancellation form, you need to go to the Telkom website. The form is located under the ‘Forms’ tab on the Telkom website. Once you have accessed the form, you need to download it.
The form is in PDF format, and you will need a PDF reader to view and complete it. If you do not have a PDF reader, you can download one for free from the internet.
How to Complete the Telkom Consumer Request for Contract and Service Cancellation Form
Once you have downloaded the form, you need to fill it out. Here are the steps to follow when completing the form:
Step 1: Personal Details
The first section of the form requires you to fill in your personal details. You need to provide your name, ID number, contact number, and email address.
Step 2: Account Details
The second section of the form requires you to fill in your account details. You need to provide your account number and the service/s that you want to cancel. You also need to indicate your reason for cancellation.
Step 3: Payment Details
The third section of the form requires you to fill in your payment details. You need to indicate how you want to receive your refund, whether by EFT or cheque.
Step 4: Sign and Submit
The last step is to sign and submit the form. You can sign the form digitally or print it out and sign it manually. Once you have signed the form, you need to submit it to Telkom.
Submitting the Telkom Consumer Request for Contract and Service Cancellation Form
There are several ways to submit the Telkom consumer request for contract and service cancellation form. You can submit it:
1. Online: You can upload the form to Telkom’s website by following the instructions on the website.
2. Email: You can email the form to Telkom at customercare@telkom.co.za.
3. Fax: You can fax the form to Telkom at 0862 133 565.
4. In person: You can take the form to any Telkom store.
Conclusion
The Telkom consumer request for contract and service cancellation form is an efficient and convenient way for Telkom customers to cancel their services or contracts. By following the steps outlined in this guide, you can easily access and complete the form and submit it to Telkom. If you have any further questions, you can contact Telkom’s customer care department.
